Support

Contact Us

Need help? Have questions? We're here to assist you.

Email: [email protected]
Response Time: We typically respond within 24 hours

Frequently Asked Questions

Sign up for an account at optionomics.ai and choose a subscription plan. Once subscribed, you'll have access to real-time unusual options activity, alerts, and market data.

We offer four plans: Delta ($39/month), Gamma ($59/month), Theta ($79/month), and Vega ($99/month). Visit our pricing page for full details and feature comparison.

Navigate to the Alerts section, click "Create Alert", and configure your criteria including stock symbols, premium thresholds, and notification preferences.

Configure your alert preferences in the dashboard. You'll receive real-time notifications via email, SMS, Slack, Discord, or webhooks when your alert criteria are met. Push notifications will be available with our upcoming mobile app.

Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access until the end of your billing period.

We aggregate data from multiple market data providers to identify unusual options activity, whale trades, and market trends in real-time.

Report a Bug

Found a bug or technical issue? Please email us with:

  • Device, browser, and OS version
  • Steps to reproduce the issue
  • Screenshots (if applicable)
  • Any error messages you received

Send bug reports to: [email protected]

Feature Requests

Have an idea for a new feature? We'd love to hear from you!

Email your suggestions to: [email protected]

Additional Resources