10-Q · May 14, 2025
Urgent.ly Inc. reported a significant decline in revenue and higher operational losses in its Q1 2025 10-Q filing. Revenue fell to $31.272 million, down 22% year-over-year from $40.092 million, while EPS improved…
Earnings analysis · 10-K
ULYX earnings analysis
Filed March 27, 2026 · Our reading of the company's report
The latest report
Urgent.ly positions itself as a data- and AI-driven connected mobility assistance platform focused on B2B and B2B2C roadside and mobility services. The company reports meaningful operational scale — approximately 7.2…
Read full summary
Urgent.ly positions itself as a data- and AI-driven connected mobility assistance platform focused on B2B and B2B2C roadside and mobility services. The company reports meaningful operational scale — approximately 7.2 million service requests and ~13,500 Service Providers as of December 31, 2025 — but is weighed down by a history of losses, covenant issues and a recent Nasdaq delisting and pending cash acquisition (Offer Price $5.50 per share). Overall outlook is constrained by financing, governance and execution risks despite product-market traction and high consumer satisfaction (4.6/5 CSAT in 2025).
Gross and operating margin
How much of each revenue dollar the business keeps.
One point per quarterly or annual filing. Both margins are shares of that report's revenue.
Where revenue came from
The business segments reported by the company.
Shares of the segments disclosed in this filing, largest first.
How we read each report
Our analysis across the last few reports.
Our model's reading of each filing, not the share price or the market's reaction. Annual and quarterly reports each occupy one position.
What stood out
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Operational scale — service requests
The company has facilitated approximately 7.2 million service requests as of December 31, 2025 (filing statement: "facilitated approximately 7.2 million service requests as of December 31, 2025").
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Service provider network size
North American Service Provider Partner network comprised of approximately 13,500 Service Providers as of December 31, 2025 (filing statement: "approximately 13,500 Service Providers as of December 31, 2025").
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Strong consumer satisfaction
Achieved a monthly post-service consumer satisfaction score (CSAT) average of 4.6 out of 5 stars in 2025 (filing statement: "monthly post-service consumer satisfaction score ("CSAT") average of 4.6 out of 5 stars in 2025").
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AI/data-driven platform differentiator
Platform leverages proprietary data, machine learning and real-time optimization for pricing, routing and dispatch to reduce dispatch time and improve matching (filing describes "AI and machine learning-based approach" and "algorithmic machine-learning-enabled pricing and scheduling functions").
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Addressable market cited
Company cites the global vehicle roadside assistance market at $25 billion and broader mobility economy projected to more than $100 billion by 2030 (filing cites "$25 billion (Vehicle and Roadside Market, FactMR (2023))" and "more than $100 billion by 2030 (Ptolemus Consulting Group, May 2022)").
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Board-approved cash acquisition
On March 13, 2026 the company entered a Merger Agreement providing for a cash Offer Price of $5.50 per share; the board has approved the Merger and recommends tendering (filing: "Offer Price $5.50" and "The board of directors of the Company has approved the Merger and recommends that the Company’s stockholders tender their Shares in the Offer").
What to watch
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Merger completion uncertain
The Merger Agreement (entered March 13, 2026) requires tender of at least a majority of then-outstanding shares and completion is not assured; the filing states they "anticipate" consummation in the first half of 2026 but "there can be no assurance" the Merger will be completed (filing: "entered into the Merger Agreement... Offer Price $5.50" and "We anticipate that the Offer and the Merger... will be consummated in the first half of 2026. However, there can be no assurance...").
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Nasdaq delisting and trading suspension
Nasdaq Hearings Panel determined the Company’s securities would be delisted and trading was suspended at the open on March 18, 2026; delisting becomes effective 10 days after Nasdaq files Form 25 (filing: "notified... securities would be delisted... Trading... was suspended at the open of trading on March 18, 2026" and "delisting will become effective 10 days after Nasdaq files a Form 25").
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History of losses and going concern exposure
Filing highlights the company's "history of losses and expectations regarding operating losses for the foreseeable future" and explicitly lists "our ability to continue as a going concern" as a forward-looking risk (filing: "our history of losses and expectations regarding operating losses for the foreseeable future;" and "our ability to continue as a going concern").
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Defaulted/at-risk loan covenants
The company discloses a "history of defaulting on certain financial, reporting and other covenants under our outstanding loan agreements and our ability to obtain compliance waivers" as a material risk (filing: "our history of defaulting on certain financial, reporting and other covenants under our outstanding loan agreements and our ability to obtain compliance waivers with respect to such covenant defaults in the future").
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Concentration of Customer Partners
The filing warns of "substantial dependence on a limited number of Customer Partners" and the risk that Customer Partners may not renew or expand contracts (filing: "our substantial dependence on a limited number of Customer Partners" and "Customer Partners’ willingness to renew their service contracts with us").
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Technology / third-party dependencies and cybersecurity
Risk includes reliance on AWS and third-party service providers and potential failure to protect systems from cybersecurity incidents (filing: "our reliance on Amazon Web Services ("AWS") to deliver our platform to Consumers" and "our failure or the failure of our third-party service providers to protect our website, networks and systems against cybersecurity incidents").
Management's outlook
The Form 10-K does not provide quantitative annual guidance; the filing contains general forward-looking statements but no numeric revenue or EPS outlook. Annual numeric guidance is deferred to earnings press releases / calls (no numeric guidance in the 10-K MD&A excerpt).
Earlier filings 4
10-K · March 14, 2025
Urgent.ly positions itself as a data- and AI-driven connected mobility assistance platform focused on B2B and B2B2C enterprise customers (OEMs, insurers, fleets) and has facilitated approximately 6.5 million service…
10-Q · November 13, 2024
Urgent.ly reported Q3 revenue of $36,246 (three months ended September 30, 2024), down 21.3% vs $46,047 in Q3 2023, while gross margin improved to ~21.4% (gross profit $7,765) from ~19.9% ($9,178). Management continues…
10-Q · October 18, 2023
Urgent.ly reported revenue of $43,977 for the quarter ended June 30, 2023, up modestly from $43,334 in Q2 2022, with materially improved gross margin (from $3,255 to $9,260) and a narrower operating loss (from $(15,796)…
This is our reading of a public filing, not the filing itself. Analysis can contain errors; check the source document for full context.